Where do you ship?
Our warehouse is located in China and we currently ship worldwide.
My shipment hasn't arrived or it arrived damaged. What should I do?
Please email email@example.com and we’ll get things sorted out for you.
How long & how much is shipping?
🚚 Standard delivery
10 Business days
⚡️ Express delivery
5 Business days*
Where can I track my order?
Once your order ships, you will receive a shipping confirmation email with a tracking number. If you can not find your confirmation email, feel free to reach out to firstname.lastname@example.org and we will send your tracking information.
My tracking information says my order was delivered but I can’t find it. What do I do?
That’s annoying. Sometimes post carriers deliver to neighbours, leave parcels in your requested ‘safe place’ or leave a failed delivery note.
If your Medicine order is nowhere to be seen, send us an email at email@example.com and we’ll make sure you get your products.
14 days money back garantee
Just email us at firstname.lastname@example.org with your name and order number.
When can I expect to see my refund?
Most refunds will show up in your account in 5-7 business days. However, this can vary depending on your bank.